Santa Clara Web Site FAQ

Click on a question to find out more. If you can't find what you're looking for, you can contact us. We'd love to help!

What do I need to open an account?

What do I need to do if I move my store to a new location?

Can I have you ship my order to an address other than my business?

How do I pay for an order?

Can I use my personal credit card to pay for orders?

When will my order ship?

How can I track my order?

What is your return policy?

OTP Tax is a line item on my confirmation and invoice with no dollar amount shown. Am I being charged OTP Tax?