Due to higher than normal order volume, packages may experience shipping delays. We thank you for your patience.

Contact Us

Contact Us


To order via phone, call our Cigar Hotline
800-547-6060
8am - 9pm EST Monday - Friday
9am - 5pm EST Saturday - Sunday

To order via Fax
800-457-3299
24 hours, 7 days a week

Order Tracking
Track my order

Customer Service via Phone
800-574-3576
9am-5pm EST Monday - Friday
9am - 5pm EST Saturday - Sunday

Customer Service Online
customerservice@santaclaracigars.com

Technical Support:
For problems with our technical web site or shopping related difficulties, please contact customerservice@santaclaracigars.com.

New Customer Applications
New Customer Application Form
Please submit a copy of your licenses to license@santaclaracigars.com or fax us at 800-457-3299. 

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