Due to higher than normal order volume, packages may experience shipping delays. We thank you for your patience.

Message To Our Customers

An Important Update About Your Order

 

Due to the recent COVID-19 outbreak, also known as Coronavirus, Santa Clara Cigars has implemented its proactive contingency safety measures for its customers and employees.

 

We apologize in advance if you experience longer than usual wait times for your call to be handled. Our call center employees are working remotely and are available to answer any questions and take orders.  Please check our website at www.santaclaracigars.com for updated information regarding the status of your order and to track your shipment. We also invite you to visit www.usps.com or www.ups.com to anticipate any courier-related shipping delays.  As always, we’re available by phone at, 1-800-572-4427, where you may leave a message with any of your questions, comments, or concerns and we’ll get back to you as soon as we can.

 

Santa Clara Cigars has been providing excellent service to its customers in a safe and consistent way for almost 50 years. We take this virus very seriously and are committed to using all necessary measures to ensure the safety of our customers and employees.  We appreciate your understanding that, as a customer, your Santa Clara Cigars experience may be different as we navigate through this time together.

 

Thank you for your continued loyalty and understanding during this time.


Your Santa Clara Cigars Family

 

It is our intent to remain transparent, providing the latest information on our website.

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